Utilitec is the only statement services provider that focuses exclusively on the unique requirements of the metered services industry. Nationally known for industry-leading service, our clients count on us for flawless, efficient, reliable data processing, printing, mailing and presentment of their utility bills. With over 20 years of experience, we understand the careful complexities of the metered services industry and utilize proprietary technology to handle your critical billing data on a daily or even hourly basis. And we’re confident when we say, no one does it better.
See The Difference
There’s a reason our clients consistently choose our services over our competitors: our higher quality standard and fluid client communication. Whether municipal, cooperative, investor-owned or public utilities, every client benefits from our unrivaled capabilities and outstanding customer service. From the moment you become a client, our team dives deep into your data structures and embraces your unique billing requirements. Our agile technology can pull data from multiple CIS systems 24/7/365. And samples are always delivered to you for review prior to printing. In fact, our UTrack online job-tracking module presents real-time status updates throughout production so you can always stay informed. Our practices are not only more efficient on the front end, they also result in faster, easier bill pay for your customers. And, that just scratches the surface of our client commitment.
Experience The Quality
Our commitment to quality is ingrained in our DNA. In fact, our certifications in TS 16949 standards and SSAE 16 require quality to not only be a measure of error-free production, but to also be a systemic part of our overall business management. That’s why our extensive Quality Control (QC) process has multiple checkpoints, requiring every employee to take an active role in upholding our standards.
See for yourself how higher quality standards and higher quality service can make a difference for you.
Janet Moore IT Manager, Municipality 200,000 Customers
Renee OsmerBilling Manager, Gas Company 290,000 Customers