We know our utility clients are often looking for the most versatile, flexible partner to supplement, collaborate and align with their current vendors, and no one is better suited for that invaluable role than Utilitec.

Data Management

Each service at Utilitec is customized according to each client’s needs. Our processes are designed to save you money and improve the ease and speed at which your customers respond. In order to create more efficient data for our clients, we provide them with data management services that are unrivaled in our industry.data-man-images-2

  • Data Analytics
  • Business Intelligence
  • 24-Hour System Support

Document Auditing

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  • Common Report Generation & Inspection
  • Custom Report Generation & Inspection
  • Camera Validation
  • Barcode Scanning Validation
  • File Balancing
  • Automated Packaging & Fulfillment

eServices

We deliver all of our eServices with the same superior quality you’ve come to expect from Utilitec. and offer a full range of eServices:
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  • Electronic Bill Delivery
  • Electronic Bill Viewing
  • Electronic Bill Payment
  • Going Paperless
  • Biller-Direct Hosting
  • EBPP & More

Split to Fit

Most importantly, our clients appreciate how we integrate our eServices within their business model. It’s what we like to call “Split to Fit.”

Here at Utilitec, we have an unrivaled ability to seamlessly integrate each of our individual eServices alongside any existing partnerships, programs and practices you already have in place. That’s whether you need a single service or multiple areas of support.

We know our utility clients are often looking for the most versatile, flexible partner to supplement, collaborate and align with their current vendors, and no one is better suited for that invaluable role than Utilitec.

Ensured Business Continuity

Any disruption in our client’s services can have big-time balance sheet ramifications. That’s why we provide complete confidence when you’re facing an outage – no matter the scope.

With Utilitec’s proven procedures, policies and infrastructure, we’ve built our business to support you.

Our data processing services can be used as a stand-alone solution for your disaster recovery. You can even send data files to automatically process and output as print-ready files in the event of equipment failure or natural disaster.

In addition to supporting our clients during their own internal disruptions, it’s also our obligation to ensure our own operations are fully prepared for any disaster. Our organization maintains a comprehensive 6 Step Disaster Recovery Plan. Our plan includes a designated recovery team and a process that restores all business-critical IT and printing functions within 48 hours of a disaster declaration.

Additional safeguards include:

  1. Natural Gas Generator
  2. Multiple Locations
  3. Redundant Equipment
  4. Data Replication and Backup
  5. Remote Access