Online Self-Service Portal

Delight and engage your customers in the bill presentment and payment process with an easy to use interface.  Going paperless, setting up scheduled payments, linking accounts, paying multiple accounts in one transaction are just some of the actions your customers will enjoy using.  Increase your online payment adoption by providing an experience that makes your customers come back again and again.

Paperless Billing

Reducing your printing and mailing costs has never been easier.  Our solutions allow your customers quick and easy ways to go paperless.  Whether your customers go paperless right from their bill notification email or through the self-service portal, our solutions will increase the customer experience.

Guest Pay

Our guest pay option allows customers to view their bill and make a one-time payment from your web site home page without logging in.  This option allows for a quick, efficient experience for those customers who do not want to create an account to save their payment methods.

QuickBillTM

QuickBillTM is our interactive, HTML email delivery solution that offers communication to your customers throughout the billing and payment process.  The emails are utility-branded and alert your customers when their bill is due, when the due date is approaching and if the due date has passed without a payment received.  Enhance your customer experience by providing tools that will help your customers throughout the process.  QuickBillTM also offers customers the ability to go paperless and view their bill directly from the email.  This tool significantly increases paperless adoption rates.

Our ebilling solution includes:

  • Bill notification management 
  • Secure, encrypted PDF presentment
  • Paperless billing options with an effortless way to “opt in”
  • Ability to view multiple accounts
  • Customers are not required to remember their username and/or password

Request a Demo Today

Schedule a demo to learn more about the Utilitec Advantage.