UTILITY-SPECIFIC EXPERTISE. INDUSTRY-LEADING IMPACT.
Utilitec, an Ancor Company, is the premier provider of Business Process Outsourcing (BPO) solutions for the utility industry. Partnering with utility companies for more than 30 years, we provide complete data, design and delivery solutions to deliver the right bill to the right customer at the right time.
Utilitec makes your data better data.
We provide critical visibility into billing data while recognizing the unique needs of the utility industry. Utilitec consistently launches on time and under budget. With truly personal customer service, we deliver document design, full-color expertise and data management to meet your omni-channel communication needs.
Comprehensive & Flexible Approach
Your expertise is delivering utility services- water, gas, electric or multi-meter – to consumers. Ours is accurately and effectively delivering billing information to your customers. The Utilitec solutions provide you with a comprehensive yet flexible approach to your billing process.
- Utility-specific solutions that provide an industry-leading impact.
- Utilitec manages high volume, critical communications projects, providing complete data, electronic and print communication solutions.
- As your better billing partner, Utilitec has the knowledge and expertise to address the unique demands of the utility industry.
- Powering your customer engagement with dynamic billing solutions. We design and deliver the right bill to the right customer at the right time, every time.
Delivering Measurable Results
We live and breathe the utility industry every day. We understand the complexities and have products that engage your customers and deliver measurable results.
- Customizable approach
- Flexible presentment options
- Unrivaled customer service
- Increased value & cost savings
- The highest level of quality, accuracy & reliability
- Extensive industry experience
Utilitec is known across the nation for our industry-leading service levels. We’ve designed our applications to specifically focus on the unique requirements of utility billing. Contact us today to make your big data, better data.
Data Drives the Real World
Utilitec serves clients who are 100% data driven and others that are only heavily data driven. Here’s how both scenarios work:
Nearly 100% Data Driven
- Only a small amount of fields on each bill are “fixed” with the rest variable.
- Content for each bill comes straight from the client’s data.
- Features are driven by “flags” in the data, like displaying a company logo or the color of the bill.
- Specific fields and sections of each bill can be hidden or shown according to available supporting data.
- Many different base formats can be chosen for bills in order to control the number of data columns, the width, and the formatting.
“Mostly” Data Driven
- Client creates the content that will populate each bill.
- Main Bill-Detail section of each bill with customer’s rate structure.
- Easily modifiable without direct IT programming costs.